Privacy Policy

We may collect personal information that you provide directly, as well as limited technical data generated through your use of the website.

• Contact details, such as your name, email address, and phone number.
• Travel and application details needed to provide the requested service.
• Passport or identity-related information where required for document assistance.
• Payment and billing information needed to complete transactions.
• Website usage data, such as device information, IP address, browser type, and activity on the site.

We use personal data only where it is relevant to operating our website, delivering our services, communicating with you, and meeting legal or administrative obligations.

• To provide, manage, and improve our services.
• To review and process your request.
• To communicate with you about your application, updates, or support inquiries.
• To process payments and issue invoices or refunds where applicable.
• To prevent misuse, fraud, or unauthorized activity.
• To comply with legal, regulatory, or contractual obligations.

We do not sell your personal data. We may share your information only when necessary to provide the service or to comply with legal requirements.

• With service providers who support payment processing, hosting, security, or customer support.
• With relevant authorities or official systems when required to process your request.
• With legal or regulatory bodies when disclosure is required by law.
• As part of a business transfer, merger, acquisition, or sale of assets, if applicable.

We may use cookies and similar technologies to keep the website working properly, understand traffic, improve performance, and remember basic preferences.

Where required by applicable law, non-essential cookies should be used only after valid user consent. You can also manage cookies through your browser settings, although disabling some cookies may affect website functionality.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

However, no website, server, or method of online transmission can be guaranteed to be completely secure, and for that reason we cannot promise absolute security in every circumstance.

We retain personal data only for as long as reasonably necessary to provide the service, respond to customer requests, comply with legal obligations, resolve disputes, and maintain internal records.

When information is no longer required, we aim to delete it, anonymize it, or securely store it only as long as required by law.

Depending on the laws that apply to you, you may have rights regarding your personal data.

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data in certain situations.
• The right to object to or restrict certain types of processing.
• The right to withdraw consent where processing is based on consent.
• The right to lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us using the details listed below.

We may update this Privacy Policy from time to time to reflect changes in our services, data practices, legal requirements, or website features.

The most current version will always be published on this page with the updated effective date.